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Get a 360° view of all your contacts and access the required information from anywhere, anytime. Stay on track of your customer’s journey and nurture them at every stage.

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faciliteq
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Contact database & management software WITH POWERFUL AUTOMATION

Manage your contact database with ease and turn every opportunity into closure

Exceed your customers’ expectations with seamless communication over multiple channels, and deliver exceptional experiences with best contact management software. Do it all with Salesmate’s Contact Management CRM.

CONTACT QUICK VIEW

contact Quick view

Get a clear view of every contact’s detail on a single page so that you can respond to their needs right on time. Access past conversations directly from the timeline to deliver best user experience and close more deals.

Manage contacts from a single page
Get a view of client’s journey
CONTACT MANAGEMENT

360° contact management

Stay up-to-date with every contact’s journey with your company. Access their timeline consisting of complete information of the contact history, activities, conversations, and other details that are helpful for you to close deals.

bulk activities

bulk activities

Perform multiple activities on several contacts at the same time. It’s easy to email, message, and notify bulk contacts together by saving up to 37% of your valuable time with Salesmate’s Contact management software.

Perform bulk activities to save time
Manage every task efficiently
ACTIVITY TRACKING

Activity tracking

Create new activities, set reminders, view past activities to maintain comprehensive records. Salesmate’s contact management software keeps you informed about the upcoming activities so that you can take necessary actions at the right time. It helps you manage your entire contact database with ease.

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Capterra

INTEGRATIONS

Integrate Salesmate with your favorite apps

Salesmate integrates with 700+ business apps including Google Apps, Microsoft, and Zapier

tags and filters

tags and filters

Assign various tags and sort contacts using 50+ filters with Salesmate’s contact management software. No need to apply filters every time; just hit on the saved view, and you are done!

Add tags & smart filters
Get 360° customer view
contact timeline and insights

contact timeline and insights

Gain 360° visibility on all your contacts to view every tiny detail of your customers on a single screen. Access activities, deals, notes, emails, files, texts, sequences, page visits, and every key detail from the contact timeline. Auto-enrich your contacts to get more information before making the discovery call.

global search

global search

Perform global search from Salesmate’s contact management CRM and find every piece of information that contains your search phrase. Filter your data using attributes like Contacts, Companies, Deals, Activities, and Notes, and funnel the findings using Ownership of a contact.

Find every information with Global Search
Make calls right from your CRM screen
built-in calling

built-in calling

Make and receive calls to anyone from your contact database, send texts, access call logs, record calls and get call insights- all of it from your CRM screen! Get toll-free or virtual phone numbers and make quick calls to your customers from any corner of the world.

Jacqui Sabo

We can see our pipeline, including the sales process stages and the dollar volume at each stage. Since our inception 90 days ago, our pipeline has grown 100%

Jacqui Sabo Vice President Kissflow, Faciliteq

Frequently Asked Questions

Got questions? Find answers!

What is contact management software?

Contact management software is a system that helps you store and organize your contacts. It can be used to track personal and professional contacts and keep track of important dates, such as birthdays and anniversaries.

A contact management software can also help you manage your tasks and calendar and keep track of your to-do list. In short, contact management software can help you stay organized and on top of your life.

There are many different types of contact management software available, so it is important to choose one that best suits your needs. Let’s check out some of the benefits of contact management software.

What is a contact management database?

A contact management database is a system where you can store all your contact information. This includes names, phone numbers, email addresses, and other relevant information that can be helpful for you in managing your customers.

A contact management database can be used to track personal and professional contacts and keep track of important dates, such as birthdays and anniversaries.

A contact management database can also help you manage your tasks and calendar and keep track of your to-do list. In short, a contact management database can help you stay organized and on top of your life.

There are many different types of contact management databases available, so it is important to choose one that best suits your needs.

What are the benefits of contact management software?

There are many benefits that come with using contact management software. Here are some of the most important ones:

1. Stay organized:

A contact management software can help you keep track of your contacts and important dates. This can be a great way to stay organized and on top of your life.

2. Save time:

A contact management software can save you a lot of time. Instead of searching through your contact list whenever you need to find someone’s number or email address, you can simply use the software to find it for you. 

3. Save money:

Contact management software can also help you save money. If you constantly lose or misplacing important contact information, contact management software can help you keep it all in one place. This can save you time and money in the long run.

4. Increase productivity:

Contact management software can also help you increase your productivity. Contact management software can remind you if you constantly forget to follow up with important contacts. This can help you stay on top of your work and increase your overall productivity.

5. Stay connected:

A contact management software can also help you stay connected with your contacts. If you have a large number of contacts, it can be difficult to keep track of all of them. A contact management software can help you stay connected with your contacts by allowing you to easily send messages, make phone calls, and even schedule meetings.

6. Improve customer service:

A contact management software can also help you improve your customer service. If you constantly lose important customer information, contact management software can help you keep it all in one place. This can help you improve your customer service and make it easier for your customers to get in touch with you.

7. Reduce stress:

Contact management software can also help you reduce stress. Contact management software can remind you if you constantly forget important dates or contact information. This can help you stay on top of your work and reduce stress.

8. Increase sales:

Contact management software can also help you increase your sales. Contact management software can remind you if you constantly forget to follow up with important contacts. This can help you increase your sales and make it easier for your customers to buy from you.

As seen above that, contact management software can benefit in many cases. There are various types of software available in the market. One needs to choose according to their requirement.

How to choose the best contact management software?

Now that we know the benefits of contact management software, let’s take a look at some of the factors you should consider before purchasing one:

1. Contact database:

The first and foremost thing you need to look for in contact management software is a robust contact database. The software should be able to store all of your contacts’ information in one place. It should also be easy to search and filter through the database.

2. Ease of use:

The second thing you need to look for in contact management software is the ease of use. The software should be easy to use and understand. It should also be user-friendly so that you can quickly learn how to use it.

3. Customer support:

Customer support is the third thing you need to look for in contact management software. The software should have a good customer support system so that you can quickly get help if you need it.

4. Pricing:

Pricing is the fourth thing you must look for in contact management software. The software should be affordable and offer a variety of features. You should also ensure that the software offers a free trial to try it out before you purchase it.

5. Compatibility:

The fifth thing you need to look for in a contact management software is compatibility. The software should be compatible with your operating system and other software. It should also be compatible with your mobile devices so that you can access it from anywhere.

6. Security:

The sixth thing you need to look for in a contact management software is security. The software should be secure so that your contacts’ information is safe. It should also be able to encrypt your data so that it is not vulnerable to hacking.

7. Scalability:

The seventh thing you need to look for in contact management software is scalability. The software should be able to scale up or down according to your needs. It should also be able to handle a large number of contacts.

8. Integration:

The eighth thing you need to look for in a contact management software is integration. The software should be able to integrate with your other software. It should also be able to share data with other applications.

9. Flexibility:

Flexibility is the ninth thing you need to look for in contact management software. The software should be flexible to customize according to your needs. It should also be able to work with a variety of devices.

10. Usability: The tenth thing you need to look for in contact management software is usability. The software should be easy to use and understand. It should also be user-friendly so that you can quickly learn how to use it.

These are some of the factors you need to consider before purchasing contact management software. You should also read online reviews to see what other users have to say about the software.

List of best contact management software

1. Salesmate:

Salesmate is a cloud-based contact management software that helps you manage your sales pipeline and boost your productivity. It offers a variety of features such as lead capture, contact management, opportunity tracking, and task management. It also has built-in calling, texting, and email, so that you can manage all your communication from a single platform.

2. Salesforce:

Salesforce is a popular CRM software that offers a variety of features such as contact management, sales force automation, and customer relationship management. It also offers a free trial to try it out before you purchase it.

3. HubSpot:

HubSpot is a popular marketing and sales software that offers a variety of features such as contact management, email marketing, and social media integration. It also offers a free trial to try it out before you purchase it.

4. Nimble:

Nimble is a popular social CRM software that helps you manage your customer relations. It offers a variety of features such as contact management, opportunity tracking, and task management.

5. Insightly:

Insightly is a popular CRM software that offers a variety of features such as contact management, batch record updates, and project management.

6. Pipedrive:

Pipedrive is a popular sales management software that helps you manage your sales pipeline and boost your productivity. It offers a variety of features such as lead capture, contact management, opportunity tracking, and task management. It also has a built-in CRM so that you can manage your customer relations.

These are some of the best contact management software that you can consider. You should choose the one that best suits your needs.

What are the key features of contact management software?

There are various key features of contact management software which are as follows:

1. Lead capture:

The lead capture feature helps you capture leads from various sources such as your website, social media, and email.

2. Contact management:

The contact management feature helps you manage your contacts’ information, such as their name, phone number, email address, and social media profiles.

3. Opportunity tracking:

The opportunity tracking feature helps you track your sales opportunities and pipeline.

4. Task management:

The task management feature helps you manage your tasks and to-do lists.

5. Built-in CRM:

The built-in CRM feature helps you manage your customer relations.

6. Email marketing:

The email marketing feature helps you send mass emails to your contacts.

7. Reporting:

The reporting feature helps you generate reports about your sales and pipeline.

8. Mobile app:

The mobile app feature helps you access your contact management software on your mobile phone.

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