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More than 60% of Salesmate customers with 5+ teammates are using shared team inboxes one way or...
Customer support softwareSupport
16 Min read
What is Call Center CRM Software? 5 Best CRM for Call Center In recent times, CRM call center software has gained massive growth, which has led to an increasing...
In recent times, CRM call center software has gained massive growth, which has led to an increasing...
Customer engagementSupport
9 Min read
5 Best customer loyalty program ideas for SaaS businesses to drive sales What’s the first thing that comes to mind when you hear the words “Customer Loyalty Program”?...
What’s the first thing that comes to mind when you hear the words “Customer Loyalty Program”?...
Customer engagementSupport
9 Min read
5 amazing methods to identify, understand, and meet customer needs If you want to grow your business and profit margins, understanding customer needs is the...
If you want to grow your business and profit margins, understanding customer needs is the...
Customer retention
14 Min read
10 of the Most Effective Customer Retention Strategies You’ve implemented tactics to grow your business and increase the sales of your products and...
You’ve implemented tactics to grow your business and increase the sales of your products and...
Connect with your visitors in real-time with Salesmate’s live chat feature Building connections with every customer or prospect is vital for any business. It helps you...
Building connections with every customer or prospect is vital for any business. It helps you...
Live chat tips and techniques to grow your business Is your team having a difficult time adjusting to a live chat tool? It’s one of the best...
Is your team having a difficult time adjusting to a live chat tool? It’s one of the best...
13 benefits of live chat software for your customer support team In the digital era of e-commerce and social media, customers expect quick replies. Yes, gone are...
In the digital era of e-commerce and social media, customers expect quick replies. Yes, gone are...
An ultimate guide to live chat Software We all have been progressing towards a digitized environment, and the onset of pandemic gave it a...
We all have been progressing towards a digitized environment, and the onset of pandemic gave it a...
Leverage CRM Live Chat integration to boost up your business Live chat on website is useful for your business and you know it. It helps you drive sales by...
Live chat on website is useful for your business and you know it. It helps you drive sales by...
23 Best live chat (webchat) software for websites in 2023 Our interpersonal skills have evolved with the advancement of technology. Likewise, the interaction...
Our interpersonal skills have evolved with the advancement of technology. Likewise, the interaction...
Customer retentionSupport
14 Min read
6 Techniques for better customer retention that just work! We have shared this thought in many of our blogs and will remind you again. Customer retention is...
We have shared this thought in many of our blogs and will remind you again. Customer retention is...